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Welcome to XHealth member services

Welcome to XHealth member services

Skip the call centre and long documents - just ask MChat for quick, friendly answers.

All information and data in this demonstration is fictional, but based on South African scenarios,


XHealth is a demonstration scheme created by Molo to showcase how medical schemes can support members with personalised, digital-first services - from medical cover and savings options to gap cover and rewards programmes. This page shows how members can get the help they need in a faster, easier way. Instead of searching through long documents or waiting on hold, you can start a chat from anywhere and anytime.

MChat is your trusted guide. It has all the XHealth information and documents behind it - so it can answer your questions in plain, simple language. MChat can discuss Product, Platform benefits, Day-to-day medical expenses and calculate premiums. MChat only share factual information and can not give advice . Just ask, and MChat will assist in any South African language.

Try asking me about...
I've selected NormX, how often can I replace my glasses?
How do I know if I am on the right product?
What is GapX?