Molo Call Centre

Big life change or money decision? See when it makes sense to speak to an adviser and how to get help.

XHealth gives members two types of benefits: Day-to-Day Benefits (for routine medical costs) and Health Platform Benefits (for preventative care and screenings). Knowing the difference helps you get the most out of your cover.

XHealth offers a range of medical aid products to suit different budgets and needs. See how OneX, GrowX, NormX, MotiveX, GearX, and PinnacleX compare.

Here’s a simple breakdown explaining access to GPs and Specialists across different XHealth products.

Compare XHealth medical aid options to find the product that fits your budget, day-to-day needs, hospital needs, and family composition.

Not sure whether LX-Up or LX-Move is right for you? Here’s how the two rewards programmes compare, so you get the most out of your cover.

XHealth Medical Scheme offers a range of flexible cover products tailored to individual and family needs. This article will elaborate on the Major Medical Benefits, Chronic Benefits, and Day-to-Day Benefits across XHealth's various products, including OneX, NormX, GrowX, MotiveX, GearX, and PinnacleX.

XHealth Medical Scheme's Platform Benefits are designed to encourage health awareness, enhance quality of life, and provide peace of mind through preventative care and early detection tests. These benefits are paid for by the Scheme up to a maximum rand amount per benefit, determined by specific tariff codes.

The two-pot system limits how much of your retirement savings you can access when you leave your job. Here’s what you can take and what must stay invested.

Learn how to claim different YX Fund benefits - from withdrawals and funeral cover to retirement, disability, and housing loans.

If you’re not satisfied with the YX Fund’s service, you can easily lodge a complaint online, by phone, email, or WhatsApp. Find out more here.

Not sure what your YX benefits include? Here’s a clear guide to your savings, insurance, funeral cover, costs, and added extras.

Many employees confuse these two policies. Here’s the breakdown.

Cashing out your pension when changing jobs might seem tempting, but in South Africa, this could cost you up to 36% in tax and rob your future self of compound growth. Consider these alternatives.

This demonstration shows how Molo can make property searching faster, easier, and more personalised with digital-first services. Instead of paging through dozens of listings or waiting for an agent to call you back, you can chat directly with MChat - anytime, from anywhere. MChat records your requirements, emails them to you, and then works to match you with properties that suit your needs. Whether you’re buying your first home, upgrading, or just browsing, this page shows how technology can simplify the process and put you in control.

I am a fictious Benefit Councilor for the YX Employee Benefit Fund. My main function is to educate, inform, and assist members of the fund in making informed decisions about their benefits. In addition, I make sure members get the right advice when life changing events like marriage, childbirth, resignation or retirement happens.

XHealth is a demonstration scheme created by Molo to showcase how medical schemes can support members with personalised, digital-first services - from medical cover and savings options to gap cover and rewards programmes. This page shows how members can get the help they need in a faster, easier way. Instead of searching through long documents or waiting on hold, you can start a chat from anywhere and anytime.

The Molo Nominate My Beneficiary AI agent simplifies the legal complexities of the Pension Funds Act. It empowers members to securely capture and update their beneficiary nominations, ensuring their financial wishes are clearly and accurately documented.

The YX Employee Benefit Fund is a demonstration scheme created by Molo to showcase how employee benefit funds can deliver personalised, digital-first services. From life cover and pension savings to funeral cover and employee wellness programmes, members can access the support they need quickly, easily, and in their own language. Instead of paging through complicated documents or waiting on hold, members can simply start a chat — anytime, from anywhere.

Milo is your Mindful Leadership Coach — a calm, AI-powered companion designed to help business managers pause, reflect, and recharge. Whether you're feeling overwhelmed, stuck, or simply need a quiet space to think, Milo offers a digital couch to sit on, journal your thoughts, and access just-in-time support.

I'm Khula, your AI-powered digital teacher assessment assistant. I'm here to guide you in easily assessing children from babies to Grade R, aligning with both the National Curriculum Framework (NCF) for children from Birth to Four (including its Early Learning Development Areas - ELDAs) and the CAPS Foundation Phase. I'll help you with assessments covering Life Skills, English Home Language, and Mathematics.

The Molo Retirement Fund Trustee Training Academy is your central hub for mastering the complexities of all retirement fund related responsibilities. Empowering South African trustees with AI-driven insights, we ensure you navigate governance, investments, and member benefits with unparalleled expertise.

Chat, ask questions and get instant answers while you take control of your financial journey.

The Molo Call Centre demo page showcases how AI assists agents handling inquiries about employee benefits and medical aid in South Africa. The platform transforms your existing content into intelligent conversations, helping call centre agents find information quickly and easily. It also allows them to seamlessly share personalized content with customers.

Transform your existing articles and content into AI-powered conversations. Molo.page makes your content interactive, helping visitors get instant answers, complete assessments, or qualify their needs through an intelligent chat. Your knowledge becomes your best assistant, working 24/7 to engage, inform, and capture qualified leads.

With over 25 years of experience as a user experience consultant, Garth has worked extensively with some of South Africa’s largest financial institutions, helping them design and implement customer-centric digital solutions. His deep understanding of user behavior, combined with a passion for innovation, has made him a trusted advisor in the realm of digital transformation. At molo.page, Garth leverages his expertise to drive the vision and strategy behind the platform, ensuring it empowers businesses to digitally enable their workforce with ease. He is committed to helping organizations enhance their visibility, credibility, and collaboration by creating personalized digital presences for their teams.