Molo logo

Hi there! I'm Molo AI - your on-demand content concierge. I'm here to walk you through our guides, answer questions, or point you to a teammate. How can I help you today?

Press enter to send
Company information

Legal name

Alternative name

Founded year

Number of employees

Company type

Industry

Area served

VAT number

Tax ID

Contact information

Email

hennie@molo.page

Phone

0718607703

Website

https://www.nbc.co.za/NBC/NBCW/Home.aspx

Nestle - Member Financial Wellness


16 Apr 2025

How to ensure your family gets their payout quickly (a claims checklist)

How to ensure your family gets their payout quickly (a claims checklist)

Losing a loved one is stressful enough – avoid delays in life insurance payouts with this checklist:

1. Keep documents updated

  • Ensure your nomination of beneficiaries form is current (update after marriage, divorce, or births).
  • Store policy documents and ID copies in a secure, accessible place.

2. Submit these documents ASAP

  • Death certificate (certified copy).
  • Claim form (completed by the beneficiary).
  • Proof of banking details for the beneficiary.

3. Avoid common mistakes

  • Incorrect beneficiary details: Double-check ID numbers and contact info.
  • Late submissions: Most policies require claims within 90 days of death.

CTA: Submit your claim documents online via the portal’s “Claims” tab to fast-track the process.

Article 2: Invisible illnesses and disability claims: what you need to disclose

Mental health conditions, chronic pain, or illnesses like diabetes can qualify for disability payouts – but full disclosure is key.

1. Disclose all medical history

  • Insurers may reject claims if you omit prior diagnoses (e.g., depression or hypertension).

2. Provide detailed medical evidence

  • Submit specialist reports (e.g., a psychiatrist’s assessment for anxiety).
  • Include proof of ongoing treatment (e.g., clinic visit records).

3. Understand “own occupation” vs. “any occupation”

  • Own occupation: You’re covered if you can’t do your current job (e.g., a surgeon with hand tremors).
  • Any occupation: Only pays out if you can’t work any job (stricter criteria).

Next steps

Book your free 45-minute session with me today using the Contact button above.

Nestle - Member Financial Wellness
Nestle - Member Financial Wellness


Molo logo

Terms and Conditions

Privacy Policy

POPIA

Social Media Policy

All content copyright molo.page 2025